Hospital Admission & Discharge Flow
ACCIDENTAL OR EMERGENCY ADMISSION
Member
Go direct to Hospital or Call MediExpress for Pre-Plan Admission
Hospital
Present card at Admission Counter
Hospital Fax
Medical Form
Provisional Diagnosis
Hospital Fax
Medical Form
Provisional Diagnosis
Status Coverable
Initial LG
Treatment
Final Diagnosis
Billing
Lab Report
Case Coverable
Final LG/Excess Letter
Treatment
Final Diagnosis
Billing
Lab Report
Case Coverable
Final LG/Excess Letter
Covered
If NOT Coverable
NOT Covered
Repudiation Letter
Appeal
Our Services
Hospital Admission & Discharge Process
ACCIDENTAL OR EMERGENCY ADMISSION
(in private hospital only)
PLANNED HOSPITAL ADMISSION
HOTLINE NUMBER
For Guarantee Letter (GL) matters, call
Etiqa Healthcare 1800 88 9998 (24 hours)
